What is Telehealth?
Telehealth allows you to consult with a doctor via video call from anywhere in South Africa. It's convenient, safe, and perfect for when you can't make it to the practice in person.
Whether you're in Johannesburg, Cape Town, Durban, or anywhere else in SA, you can receive professional medical advice, prescriptions, and referrals without leaving your home or office.
- No travel required
- Flexible scheduling
- Secure video consultations
- Prescriptions sent to your pharmacy
How It Works
Simple, secure, and convenient healthcare in 4 easy steps
Book Online
Choose a convenient time slot and book your online consultation through our booking system.
Make Payment
Secure payment is required before the consultation. We'll send you a confirmation email.
Join Video Call
At your appointment time, click the link we send you to join the secure video consultation.
Receive Care
Get your diagnosis, prescriptions sent to your pharmacy, sick notes, or referrals as needed.
What CAN Be Treated Online
- • Cold & flu symptoms
- • Allergies & hay fever
- • Skin rashes & conditions
- • Urinary tract infections
- • Chronic medication repeat scripts
- • Mental health support
- • General health advice
- • Sick notes & medical certificates
- • Referral letters
- • Follow-up consultations
- • Contraceptive advice
- • Test result discussions
What Requires a Physical Visit
- • Chest pain or difficulty breathing
- • Severe abdominal pain
- • Physical examinations needed
- • Blood tests or lab work
- • Injections or vaccinations
- • Minor procedures
- • Pap smears
- • Contraceptive insertions (Implanon)
For emergencies, please call 10177 or go to your nearest emergency room.
What You'll Need
Stable Internet
A reliable internet connection for video calls
Device with Camera
Smartphone, tablet, or computer with webcam
Private Space
Quiet area for confidential consultation
ID Document
For identity verification (first visit)
Consultation Fees
Transparent pricing with no hidden costs
Online Consultation
R250
15-20 minute video consultation
- Medical consultation
- Prescription (if needed)
- Sick note (if needed)
- Referral letter (if needed)
Payment is required before the consultation. We accept EFT and card payments.
Book Your Online Consultation
Select a date and time for your virtual appointment below.
Have questions? Chat with us on WhatsApp